Quick Facts for Vinpearl Empire by Meliá Guests

⏱ Pickup Response Time	Within 30 minutes of your WhatsApp/Zalo/KakaoTalk message
📍 Distance from Vinpearl Empire by Meliá	0.5 km — our shop at 8 Nguyen Thi Minh Khai
💰 Delivery Fee	30,000 VND (round trip — pickup + delivery)
🕐 Service Hours	7:00 AM – 10:00 PM, daily (incl. Sundays)
🌐 Languages	English, Russian, Korean, Vietnamese
💳 Payment	Cash, bank transfer

How Close Are We?

Our laundry shop at 8 Nguyen Thi Minh Khai is just 0.5 km from Vinpearl Empire by Meliá. The hotel is over on Hung Vuong, one block back from the beachfront, which is why unfamiliar drivers often overshoot onto Tran Phu and have to loop around. We run this route daily — our staff reach your lobby within 30 minutes. Just message us the hotel name and your room number.

About 450 metres north of the shop, and set one row back from the beachfront road — the Hung Vuong pocket. Because it sits inland, the actual ride loops a little wider than the straight-line figure, which still works out at two or three minutes on a motorbike.

How It Works — 4 Simple Steps

1. Message Us on Zalo/WhatsApp/KakaoTalk

Send us a message at +84 812 397 666 with your name and Vinpearl Empire by Meliá room number. A quick photo helps but isn’t required.

2. We Pick Up — Within 30 Minutes

Our staff arrives at the Vinpearl Empire by Meliá lobby and will message you to bring your laundry down (we’re not allowed onto guest floors). You can also leave your laundry bag with the front desk if the hotel permits, and we’ll collect it from there.

3. We Wash, Dry, Fold Professionally

• Standard wash & dry: 2-4 hours
• Sneaker cleaning: about 24 hours
• We separate colors and use premium detergent

4. Same-Day Delivery Back to You

Most orders are delivered back to Vinpearl Empire by Meliá the same day. Orders placed before noon usually return by 5 PM.

Pricing for Vinpearl Empire by Meliá Guests

Hotels usually charge per item — every shirt, every pair of trousers has its own line, with a service charge and tax on top. We charge by weight: a 5 kg bag is 90,000 VND, however many pieces are inside.

• Wash & dry up to 3 kg: 60,000 VND
• Wash & dry up to 5 kg: 90,000 VND
• Wash & dry up to 7 kg: 120,000 VND
• Wash & dry over 7 kg: 18,000 VND/kg
• Ironing: 20,000 VND/pcs
• Sneaker cleaning: 70,000 VND/pair

The price above covers one wash load. If you want whites or delicate items washed separately, tell us when you hand over the bag — each extra load is charged as its own order at the same rates.

Delivery from Vinpearl Empire by Meliá: 30,000 VND (round trip — covers both pickup and delivery)

Why Hotel Guests Choose 2H Laundry

• ✓ Speed — 2-4 hour wash & dry on every order, thanks to commercial gas dryers. Included in the price, never a surcharge
• ✓ Message us in your own language — Zalo/WhatsApp/KakaoTalk in English, Russian, Korean or Vietnamese; our staff reply using translation software
• ✓ Tourist-friendly — We work with hotel concierges across Nha Trang
• ✓ Your own wash load — Your laundry is never mixed with another guest’s
• ✓ Serving Nha Trang since 2016

FAQ for Vinpearl Empire by Meliá Guests

Q: Does the Vinpearl Empire by Meliá front desk know about your service?

A: Many Nha Trang hotel front desks are familiar with our service. You can ask them to call us, or reach us directly via Zalo/WhatsApp/KakaoTalk — usually faster.

Q: I have an early flight. Can you handle same-day service?

A: Message us before 11 AM and you’ll get your laundry back before 6 PM the same day. There’s no “express tier” that costs extra — every order gets the same 2-4 hour wash-and-dry. Just tell us you’re in a hurry and we’ll move your order up the queue, at no extra charge.

Q: How can I pay?

A: Cash or bank transfer. You can pay when you hand over the bag or when you collect it.

Q: Can my whites be washed separately?

A: Yes, we can wash whites separately upon request. Note that a separate whites wash is billed as 2 wash loads.

Q: What if I only have a few items?

A: The lowest tier is up to 3 kg at 60,000 VND. A lighter bag is still charged at that tier, because each order runs as its own wash load.