Quick Facts for Diamond Bay Guests

⏱ Pickup Response Time	Within 30 minutes from your WhatsApp message
📍 Distance from Diamond Bay	1.1 km — our shop at 8 Nguyen Thi Minh Khai
💰 Delivery Fee	30,000 VND (round trip — pickup + delivery)
🕐 Service Hours	7:00 AM – 10:00 PM, daily (incl. Sundays)
🌐 Languages	English, Russian, Korean, Vietnamese
💳 Payment	Cash, bank transfer

How Close Are We?

Our laundry shop at 8 Nguyen Thi Minh Khai is just 1.1 km from Diamond Bay. We service the entire Tran Phu Beach area within 15-30 minutes.

How It Works — 4 Simple Steps

1. WhatsApp Us With Your Room Number

Send a message to +84 812 397 666 with your name, Diamond Bay room number, and what items you need washed. A quick photo helps but isn’t required.

2. We Pick Up — Within 30 Minutes

Our staff arrives at the Diamond Bay lobby. The front desk will call your room — just hand over your laundry bag. You don’t even need to leave your room if you prefer.

3. We Wash, Dry, Fold Professionally

• Standard wash & dry: 2-4 hours
• Sneaker cleaning: same day
• We separate colors, use premium detergent, air-dry delicates

4. Same-Day Delivery to Your Room

Most orders are delivered back to Diamond Bay the same day. Express orders placed before noon usually return by 5 PM.

Pricing for Diamond Bay Guests

• Wash & dry up to 3 kg: 60,000 VND
• Wash & dry up to 5 kg: 90,000 VND
• Wash & dry up to 7 kg: 120,000 VND
• Wash & dry over 7 kg: 18,000 VND/kg
• Ironing: 20,000 VND/pcs
• Sneaker cleaning: 70,000 VND/pair

The price above covers one wash load. If you want whites or delicate items washed separately, tell us when you hand over the bag — each extra load is charged as its own order at the same rates.

Delivery from Diamond Bay: 30,000 VND (round trip — covers both pickup and delivery)

Why Hotel Guests Choose 2H Laundry

• ✓ Speed — 2-4 hour wash & dry on every order, thanks to commercial gas dryers. Included in the price, never a surcharge
• ✓ Your own wash load — Your laundry is never mixed with another guest’s
• ✓ Multilingual support — Staff speaks English, Russian, and Korean
• ✓ No language barrier — Just WhatsApp us in your language
• ✓ Tourist-friendly — We work with hotel concierges across Nha Trang
• ✓ Serving Nha Trang since 2016

What Guests Say

⭐⭐⭐⭐⭐ “Recommended to us by locals. Great price and staff can speak basic English. Price is calculated as 2 loads if you want them to separate whites and colours. We took taxi from hotel to drop off and pick up while the taxi kept the meter running.”

— Verified Google Review

⭐⭐⭐⭐⭐ “Good place, can’t complain. Price is fair considering that they give you back the clothes as soon as it’s ready. Better to separate clothes by bags how you want them to be washed (by colours mainly). Clothes were folded nicely and even warm when we received them!”

— Verified Google Review

FAQ for Diamond Bay Guests

Q: Does Diamond Bay concierge work with you?

A: Many Nha Trang hotel concierges know our service. You can ask them to call us, or just contact us directly via WhatsApp — it’s often faster.

Q: What if I need same-day service for an early flight?

A: Message us before 11 AM and you’ll get your laundry back before 6 PM the same day. There’s no “express tier” that costs extra — every order gets the same 2-4 hour wash-and-dry. Just tell us you’re in a hurry and we’ll move your order up the queue, at no extra charge.

Q: How can I pay?

A: Cash or bank transfer. You can pay when you hand over the bag or when you collect it.

Q: What about delicate fabrics like silk or wool?

A: We handle all fabrics professionally. Just mention “delicate” when sending items — we’ll dry clean instead of machine wash.

Q: Is there a minimum order?

A: No minimum. Even single items are welcome.